Cybet Privacy Policy

This Privacy Policy outlines how Cybet collects, processes, protects, discloses, and destroys the personal data of users who access its online casino and sportsbook platform. The document applies to all individuals who register, browse, or otherwise interact with the website and its associated services. All personal data is handled in accordance with applicable data protection laws and industry standards relevant to users in India. The collection and processing of personal information is carried out solely on the basis of informed user consent, ensuring that data is never used beyond the purposes stated in this document.

Privacy and Data Protection

Cybet is committed to safeguarding the personal data of every user who engages with the platform. This section explains what information is collected, how it is protected, and what rights users hold over their own data.

What Personal Data Is Collected

The following categories of personal information may be collected during registration, account use, or interaction with the platform:

  • Full name and date of birth
  • Residential address and contact details (email address, phone number)
  • Government-issued identification documents (for KYC verification)
  • Financial and payment details
  • Device and browser information
  • Browsing behaviour and activity on the platform

Why This Data Is Collected

Personal data is collected for the following purposes:

  • To verify user identity and comply with Know Your Customer (KYC) obligations
  • To process account registrations, deposits, and withdrawals
  • To deliver and improve the services offered on the platform
  • To meet legal and regulatory obligations applicable in India
  • To detect and prevent fraud, money laundering, and other unlawful activity

Technical and Organisational Protection Measures

Cybet applies industry-standard security protocols to protect user data, including:

  • SSL (Secure Socket Layer) encryption for all data in transit
  • Secure storage of data using access-controlled systems
  • Regular audits and vulnerability assessments
  • Restricted internal access on a need-to-know basis
  • Data retention policies aligned with legal obligations

User Rights

All users have the following rights in relation to their personal data:

  • Right to Access: Request a copy of all personal information held by the platform
  • Right to Correction: Request updates or corrections to inaccurate data
  • Right to Deletion: Request the removal of personal data, subject to legal retention requirements
  • Right to Object: Object to specific types of data processing where permitted by law

To exercise any of the above rights, users may contact the support team through the official channels listed on the website.

Compliance with Indian Laws

The collection and processing of personal data on this platform is conducted in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable to online services operating in India.

Use of Collected Information

Personal information collected from users is used strictly for lawful, clearly defined, and transparent purposes. The data is never sold to third parties for commercial gain.

Purposes of Data Use

The following outlines how collected information is used across different functions of the platform:

Purpose Description
Account Management To create, maintain, and manage user accounts on the platform
Transaction Processing To facilitate deposits, withdrawals, and financial activity
Service Improvement To analyse usage patterns and enhance platform performance
Marketing Communications To send relevant promotional content where the user has provided consent
Analytics To understand user behaviour and improve the overall online experience
Regulatory Compliance To fulfil legal obligations, including anti-money laundering (AML) checks

Principles of Lawful Processing

All personal data is processed in accordance with the following principles:

  • Lawfulness: Data is collected and used only when there is a valid legal basis
  • Transparency: Users are informed about how their information is used
  • Purpose Limitation: Data is not processed beyond the purposes for which it was collected
  • Data Minimisation: Only the information necessary for a given purpose is collected
  • Accuracy: Steps are taken to ensure data remains current and correct
  • Security: Appropriate technical and organisational measures are in place to protect data

Users who do not wish to receive marketing communications may opt out at any time through their account settings or by contacting customer support.

Access to Information

Users of the platform have the right to access, update, and request the deletion of their personal data at any time, subject to applicable legal requirements.

Accessing and Updating Personal Data

  • Users may log in to their account and view or update personal details through the account settings panel
  • For information that cannot be updated directly, users may submit a formal request through the platform’s customer support channels
  • Requests will be addressed within a reasonable time frame in accordance with applicable data protection obligations

Requesting Deletion of Data

  • Users may request the deletion of their personal data by contacting the support team
  • Requests will be reviewed and processed subject to any legal obligations that require the retention of specific records (such as financial transaction data)
  • Where deletion is not possible due to legal requirements, users will be notified of the reason and the expected retention period

Consent to Security Checks and Payment Processing

By registering and using the platform, users acknowledge and consent to the following:

  • Personal data, including identity documents and financial information, may be subject to verification and security checks as part of KYC and AML compliance procedures
  • Payment-related data may be shared with and processed by authorised third-party payment service providers for the purpose of completing financial transactions
  • These providers are bound by confidentiality obligations and data protection standards consistent with those applied by the platform

Protection of Children’s Privacy

The platform is intended exclusively for adults. Access to and use of the online casino and sportsbook services is strictly restricted to individuals who are 18 years of age or older.

Age Restriction Policy

  • Users must be at least 18 years old to register an account or participate in any activity on the platform
  • During registration, users are required to confirm that they meet the minimum age requirement
  • The platform undertakes reasonable steps to prevent underage access; however, age cannot be independently verified without the submission of valid identity documents

Collection of Data from Minors

  • The platform does not knowingly collect, store, or process personal data from individuals under the age of 18
  • If it is found or reported that a minor has accessed the platform and provided personal information, the account will be suspended immediately and all associated data will be deleted

Parental or Guardian Requests

  • A parent or legal guardian who believes that their child has created an account or submitted personal data to the platform may contact the support team to request the immediate deletion of that information
  • Such requests will be handled promptly, and the relevant data will be removed from the platform’s systems upon verification of the request

International Data Transfers

In the course of providing its services, Cybet may transfer or allow access to personal data in countries outside India, where the platform’s partners, service providers, or operational infrastructure are located.

Circumstances of International Transfer

Personal data may be processed or accessed abroad in the following situations:

  • When third-party service providers or technology partners located outside India are engaged to support platform operations
  • When payment processing or identity verification services are delivered by internationally based providers
  • When regulatory or compliance obligations require data to be reviewed or stored in a specific jurisdiction

User Consent

By accessing and using the platform, users expressly consent to the transfer of their personal data to countries outside India where necessary for the delivery of the platform’s services. This includes jurisdictions that may have different data protection standards than those applicable in India.

Confidentiality Obligations of Partners

  • All third-party partners and service providers who receive or process personal data are contractually required to maintain confidentiality
  • These parties are obligated to apply data protection standards consistent with those described in this Privacy Policy
  • The platform does not authorise partners to use personal data for any purpose beyond that which is necessary for the agreed service

Use of Cookies

Cookies are small text files that are stored on a user’s device when they visit a website. These files allow the platform to recognise returning users and retain certain preferences or session information.

How Cookies Are Used

The platform uses cookies for the following purposes:

  • Statistical Analysis: To collect aggregated data about how users interact with the website, helping to identify areas for improvement
  • Behavioural Analysis: To understand patterns in user activity and optimise the delivery of services
  • Personalisation: To remember user preferences and deliver a more relevant online experience
  • Site Performance: To monitor website functionality and address technical issues

Cookie Retention Period

Cookies placed by the platform are retained for a period of up to one (1) year from the date of placement, unless deleted by the user prior to this period.

Managing Cookies

Users may manage or disable cookies through their browser settings at any time. However, disabling certain cookies may affect the functionality of the platform and the quality of the user experience. For detailed guidance on managing cookies, users are advised to consult the help documentation of their respective browser.

Acceptance of Privacy Policy

By accessing, registering on, or otherwise using the platform, users acknowledge that they have read, understood, and agreed to the terms set out in this Privacy Policy in their entirety.

Binding Nature of Acceptance

  • The act of using the platform constitutes full and unconditional acceptance of all provisions contained within this Privacy Policy
  • Users are advised to review this document periodically, as it may be updated from time to time to reflect changes in law, regulation, or platform operations

Prevailing Version

  • The most recent version of this Privacy Policy, as published on the official website, supersedes all previous versions
  • In the event of any conflict or inconsistency between an earlier version and the current version, the current version shall prevail
  • Users will be notified of material changes through a notice on the platform or via the registered email address associated with their account

Third-Party Privacy Practices

In certain circumstances, personal data collected by the platform may be shared with third parties. Such sharing is carried out only when there is a legitimate basis for doing so.

Circumstances in Which Data May Be Shared

Personal data may be disclosed to third parties in the following situations:

  • Legal Obligations: When required to comply with a court order, regulatory directive, or applicable law in India or another relevant jurisdiction
  • Dispute Resolution: When necessary to investigate, prevent, or respond to fraud, security breaches, or legal disputes
  • Contractual Agreements: When third-party service providers are engaged to support platform functions (such as payment processing, identity verification, or customer support)

Notification of Third-Party Sharing

  • Where third parties are listed as part of the platform’s operational framework, details are made available on the website
  • Where a third party is not listed and data must be shared for a specific purpose, users will be informed of the identity of the third party, the purpose of sharing, and the scope of data disclosed, where permitted by law

Consent Through Data Provision

By submitting personal data to the platform, users consent to the sharing of that information as described in this section. Users who object to such sharing should refrain from submitting the relevant data and contact support for further guidance.

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