Responsible Gaming

Every form of gambling carries the risk of financial loss. Understanding this risk is the first step towards playing responsibly and protecting your financial and emotional wellbeing.

Responsible gaming means staying in control of your betting habits at all times. It does not mean avoiding gambling altogether. It means making informed decisions, setting clear boundaries, and recognising when to step back.

Here are the core principles every player should follow:

• Set a budget before you play. Decide how much you can afford to lose, and do not exceed that amount.
• Treat gambling as entertainment. It is not a reliable source of income or a way to recover lost money.
• Use the available control tools. Deposit limits, session time reminders, and self-exclusion options exist to support you.
• Never chase losses. Trying to win back money you have lost often leads to greater financial harm.
• Keep gambling separate from personal stress. Avoid betting when you are upset, tired, or under pressure.
• Take regular breaks. Stepping away from play helps you maintain perspective and avoid impulsive decisions.
• Stay honest with yourself. If gambling is affecting your daily life, finances, or relationships, it is time to seek help.

Cybet provides a range of self-management tools directly within your account. These tools are designed to help you stay within your chosen limits and enjoy a safer betting experience.

Gambling addiction can develop gradually, and many people do not notice the warning signs until the problem has already grown. Recognising these signs early can make a meaningful difference to your health and financial stability.

If you identify with several of the following indicators, it may be time to seek support:

• You spend more money on gambling than you originally planned.
• You feel restless or irritable when you try to reduce or stop betting.
• You have attempted to quit gambling multiple times without success.
• You use gambling to escape stress, anxiety, depression, or personal problems.
• You lie to family members or friends about how much time or money you spend on betting.
• You borrow money or sell belongings to fund your gambling.
• You neglect work, studies, or family responsibilities because of gambling.
• You continue betting even after significant financial losses.
• You feel a constant preoccupation with gambling, planning your next bet, or thinking about past wins and losses.
• Your relationships, career, or mental health have been negatively affected by your betting habits.

Gambling addiction is a recognised medical condition. It is not a sign of weakness or poor character. Professional help is available, and recovery is entirely possible.

Addressing a gambling problem requires honest self-reflection and practical action. The following steps can help you regain control and protect your wellbeing.

Practical recommendations to prevent and manage betting addiction:

• Acknowledge the problem. Accepting that gambling has become harmful is the most important first step.
• Set firm deposit and betting limits. Use the tools available in your account to cap how much you can wager within a set period.
• Activate a cooling-off period. A temporary break from betting can help you reset your habits and reduce the urge to play.
• Use self-exclusion options. If you need a longer break, self-exclusion allows you to restrict access to your account for a defined period.
• Reach out to a trusted person. Talking openly to a family member or close friend can provide emotional support and accountability.
• Seek professional counselling. A trained therapist or addiction specialist can offer structured guidance tailored to your situation.
• Block gambling websites. Software tools such as Gamban or BetBlocker can help you limit access to betting platforms across your devices.
• Avoid high-risk situations. Stay away from environments or social settings that trigger the urge to gamble.
• Manage your finances carefully. Consider handing financial control to a trusted person temporarily while you work through recovery.
• Contact our support team. Cybet's support team can help you activate protective account settings and connect you with additional resources.

You do not have to face a gambling problem alone. Several trusted organisations in India offer confidential support, counselling, and addiction recovery services.

The following resources are available to players in India:

• iCall (Tata Institute of Social Sciences)
  A professional psychological counselling helpline based in India.
  Phone: +91-9152987821
  Website: https://icallhelpline.org
• Vandrevala Foundation Helpline
  Provides 24/7 mental health and crisis support across India.
  Phone: 1860-2662-345 / 1800-2333-330 (toll-free)
  Website: https://www.vandrevalafoundation.com
• NIMHANS (National Institute of Mental Health and Neuro Sciences)
  A leading mental health institution in Bengaluru offering addiction treatment and counselling.
  Website: https://nimhans.ac.in
• Gamblers Anonymous India
  A peer support fellowship for people affected by gambling problems.
  Website: https://www.gamblersanonymous.org
• BetBlocker
  A free tool that helps you block access to gambling websites across your devices.
  Website: https://betblocker.org
• Gamban
  Software designed to block gambling platforms across all devices and browsers.
  Website: https://gamban.com

If you are concerned about your gambling habits, our team is here to help. Cybet's customer support can assist you in activating account controls, setting limits, or initiating self-exclusion at any time.

You can reach our support team through the following channels:

• Live Chat: Available directly on the Cybet website for immediate assistance.
• Email: Send your query to our dedicated support address for a prompt response.
• Help Centre: Browse our online Help Centre for self-service guidance on account controls and responsible gaming tools.

All enquiries related to responsible gaming are handled with full confidentiality and without judgement. Do not hesitate to get in touch.